Work at Octopush

Octopush.com is one of the fastest-growing SMS marketing companies. We help more than 30.000 businesses around the world keep in touch with their customers. We’re now expanding to new markets and growing our tech team, we need more people on our team that are passionate by coding, great at what they do and inventing products of the new century.

Octopush offers a productive work environment, focused on growth and innovation. With customer satisfaction at the heart of our business, the work dynamic is rewarding and fulfilling for all members of our team.

Yoni Guimberteau – CTO & Co-founder
Yoni Guimberteau

Current Openings

Job Description

Octopush, a company in the digital messaging sector, is looking for a Full Stack PHP Developer to support the CTO.

About the job:

Within an experienced and passionate team where constancy and knowledge enrichment are the main focus, you will support the CTO in the technical development of a conversational platform for SMS, email and other messaging channels.

Your 3 main tasks:

  • Participate in the development of the application in Symfony 4.4 / Vue JS (50% of the time)
  • Get involved with the legacy PHP (10%)
  • Manage the technical requests of the business team (evolution, integration…) (40%)

What you are looking for:

  • To participate in an ambitious project with international development
  • To be part of the technical decisions
  • To work in a remote environment, guided by the AGILE / SCRUM method

Technical stack:

  • PHP, MySQL
  • Symfony 4+ / CodeIgniter
  • Composer, Docker, Git
  • AWS, Jira, JetBrains
  • Mastery of unit and functional tests
  • Writing documentation and specifications in English.

About you:

You have a passion for the web world, you are sensitive to the respect of standards, rigorous, and always eager to develop your skills. You have at least 2 years of experience in a similar position.
Your theoretical knowledge will allow you to help optimise the performance of a system carrying out millions of processes in a very short time.
You are in constant research about the subjects that matter to you. Your participation will help to maintain the platform with point-to-the-edge technology. You speak English fluently, without problems communicating with an international team in this language.

Location: Marseille 3 days / Remote 2 days

How to Apply?

To apply for this position send an email to jobs@octopush.com with the Subject “Fullstack Lead Developer (France)”

Required qualifications

  • Backend: PHP (Symfony 4.4), RabbitMq, Redis, node js.
  • Database: MySql
  • Infrastructure: AWS, Docker
  • Version control system: GIT
  • Frontend: Vue.js
  • REST API
  • Other: Kannel
  • Minimum: 5 years experience
  • Fluent in English. (required)

Position: Full time (CDI)

Location: Marseille, France 🇫🇷

Compensation: To be discussed according to profile

How to Apply?

To apply for this position send an email to jobs@octopush.com with the Subject “Fullstack Lead Developer (France)”

We’re looking for smart, customer service-focused people to help our customers with daily issues by answering questions about our services, features, and integrations. Moreover, you will review customer accounts to make sure they comply with our Anti-Spam Policy.

Responsibilities and duties

  • Handle inbound calls for customer support in French/Englis/Spanish. (around 25 calls a day) [’75/day]
  • Manage customer support french & english & spanish vía email & internal chat (around 15 tickets a day) [’60/day].
  • Monitor & control spam/phishing/new signups/new SMS Campaigns using our backend tool .[’45/day].
  • Improve our Knowledge Base generating content (adding questions&answers for example, creating quick guides and how-tos) in French & English. [’60/day].
  • Support other areas of the company such as Sales & Marketing.

Required qualifications

  • Proficient verbal and written communication skills in French and English (Spanish a real advantage).
  • Experience in Customer Support (non-exclusive)
  • Availability to work from Monday to Friday from 9 AM – 6 PM EET [Time zone in Paris, France (GMT+2)].
  • Excellent communicator.
  • Ability to work with teams across multiple time zones and countries.
  • Interest in Internet and marketing.
  • Ability to comfortably interact with a wide variety of customers (with varying technical savviness).
  • Passionate about providing outstanding customer service.
  • Self-motivated attitude: you don’t need someone telling you what to do.
  • You are a master at multi-tasking.
  • You have the ability to make a personal connection and explore customer needs all while efficiently navigating resources to resolve inquiries quickly

Position: Full time (CDI)

Location: Marseille, France 🇫🇷 or REMOTE 🌍

Compensation: To be discussed according to profile

How to Apply?

To apply for this position send an email to jobs@octopush.com with the Subject “Customer Support Specialist (France or Remote)”

We are looking for a #Technical Writer to join our team!

Work from home (Remote Opportunity)

You must be fluent in English

You must be able to write about API, coding, PHP, java, node.js, all developers stuff.

Knowing SMS A2P is a real advantage.

What you’ll do

  • Produce high-quality documentation and educational materials to support our platforms.
  • Manage all aspects of platforms documentation.
  • Work with internal teams to obtain an in-depth understanding of the platforms and the documentation requirements.
  • Write easy-to-understand user interface text, online help and developer guides.
  • Write and send out Release Notes to clients.
  • Maintain a continuous connection with the Client Success team, including regular instructional sessions about upcoming features.
  • Work closely with the Product Marketing team and Marketing team to coordinate efforts and maintain a joint style guide.
  • Maintain proficiency regarding competing products and keep company employees updated with industry-related knowledge.
  • Develop and maintain training materials and support-related documentation;
  • Create and maintain the documentation structure and publishing process.
  • Develop interesting content targeted the “developer” community.

Position Requirements

  • You have 5+ years of experience producing compelling and clear technical documentation.
  • You have experience writing documentation that makes complex ideas, systems, concepts, and tasks accessible to a diverse audience.
  • You are capable of creating and proposing a content roadmap. You can execute it as well.
  • You feel comfortable conducting interviews with Product Managers and Solutions Engineers to understand content gaps and help them reach their goals.
  • You’ve got some experience with enterprise software and love learning about new things.
  • You pay attention to the details, and you have a meticulous eye for consistency and accuracy.
  • You appreciate being part of a fast-paced, continuously iterative environment.
  • You enjoy collaborating with peers across teams and departments.
  • Engineer background is a real plus

This is a fully remote and long term position. You can commit part-time or full-time.

You’re a writer who loves helping others how to understand complex technical solutions. You can tell very soon all the gaps we need to fill in our content and what other developers might need from our platform and integrations. You’ve been there before.

How to Apply?

To apply for this position, please include your resume along with 3 writing samples that showcase your best work and technical mastery. Send an email to jobs@octopush.com with Subject “Technical Writer (Remote)”

Qualifications & Requirements

  • +2yr experience in content marketing for B2B audience. (required)
  • Fluent in English and French (required)
  • Spanish is a big plus.
  • A proven SEO track record would be amazing — you should be able to provide examples of how you grew organic traffic
  • Work Is Remote but European timezone (GMT+1)
  • Preferred: be familiar with Ahrefs, Google Search Console, Google Analytics and WordPress.

Responsibilities

  • Handle a remote team of copywriters that will create content under your guidance.
  • Build and manage a rich content/editorial calendar that attracts a qualified audience to our owned properties (including blog posts, whitepapers, ebooks, reports, webinars, infographics, etc.). 10 content pieces per month.
  • Create 1–2 free resources each month to drive leads, subscribers, awareness, and/or other important metrics (examples include ebooks, whitepapers, infographics, guides, templates, etc.).
  • Improve on existing content for SEO growth.
  • Improve our website Copywriting and help us to shape our brand voice.
  • Handle content translations for Spanish & French.
  • Create pitch and email sequences for sales & marketing team.
  • Grow our subscriber base by providing them with regular, helpful content that’s aligned with their needs and interests.
  • Collaborate with internal teams (support, marketing, sales) and external experts to produce relevant content and develop partnerships.
  • Creating email campaigns targeted to users who sign up for gated content or opt-in to the mailing list

How to Apply?

To apply for this position, please include your resume along with 3 writing samples that showcase your best work Send an email to jobs@octopush.com with Subject “Content Marketer (Remote)”

Looking for a team ?

Work with us

About the Tech Team

We follow modern AGILE and SCRUM working methods, respecting standards and adopting best practices by keeping up to date with all state-of-the-art developments. We attach great importance to the training and call on the best specialists (legal, architecture, security, systems, development engineering, marketing, growth hacking) to continually enrich our teams and thus remain a strong competitor in the market.

About the Business Team

We are a fully remote team. We work in sprints and, by executing daily stand-ups, we get sure everyone is on the same page. We are a highly independent team, giving a lot of freedom to think and act. Since we're a startup, there are a lot of things are yet to be done, that's why we love working with self-driven people who enjoy adding value to our customers.

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