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Whatsapp Business

Chat with your customer and add automations.

Whatsapp Business, what is it ?

This solution enables interactions between professionals and individuals via message discussion and chats enriched by audio, photos or even videos on Whatsapp.

Whatsapp Business is a powerful tool for companies looking to have more of an engaging approach with their customers via chat. Enhance your mobile marketing campaign by engaging your audience in real-time on their favourite communication channel.

Whatsapp Business
Coming Soon to Octopush

Attract more prospects

Send mass notifications via Whatsapp.

Get back in touch with your prospects

Remind your prospects of their abandoned carts to complete their purchases.

Improve customer relationships

Inform your customers of the arrival of the delivery of their parcel.

Why you should Whatsapp Business to interact with your audience?

Engage your audience on their favorite chat channel by sending them:

  • Product or service launch
  • Product or service awareness campaigns
  • Notifications and updates
  • Up-sell and cross-sell ads
  • Abandoned cart shopping campaigns
  • Re-marketing information (ideal for leads acquired from other channels such as Google, Instagram and Facebook)

Provide a greater customer service experience with Whatsapp

Customers prefer to chat with a real assistant to get their queries resolved faster. And WhatsApp is the most preferred mode of conversations with friends and businesses alike. Support your customers wherever they are, and whenever they need it most by:

  • Offering real-time customer support
  • Sending service updates or alerts
  • Sending shipping information
  • Providing personalised customer advice like they would if they visited a physical store
  • Answering any potential friction point before they make a purchase online or sign-up to your service

Frequently Asked Questions

To send bulk SMS via WhatsApp, all you need to do is use the mailing list feature.

Downloading the WhatsApp for Business App is free for small businesses, however, for larger companies our WhatsApp for Business API enterprise solution is not free.

Contact us to get a price adapted to your needs.

You can create groups of up to 256 customers belonging to specific segments to facilitate targeted campaigns.

You can post videos announcing a new product to capture customers’ interest as they browse through their contacts’ stories.

You can add rich media to your messages to help illustrate what your customers need.

Implementing the WhatsApp Business Integration API in your e-commerce business will improve the user experience.

Having a business profile on WhatsApp helps businesses to make by giving them the possibility to get in touch with you directly.


Plugins and modules to send and receive SMS without coding

Connect Octopush with the tools you already using: Zapier, Microsoft Dynamics, Prestashop, Magento, WooCommerce and more!