Are you a PrestaShop store owner looking for the right solutions to boost your sales? SMS marketing allows you to diversify your communication channels and increase your annual revenue.

There are many SMS systems specifically designed for e-commerce platforms today, and they are highly effective communication tools. These systems allow administrators to send messages regarding various events, thereby offering the customer a premium purchasing and delivery experience.

So, why should you download your SMS system right away?

The value of SMS in your customer relationships

Do the benefits of SMS really need to be proven anymore?

By integrating an SMS tool into your web platform, you can inform, reassure, and build trust with your customers without being intrusive. With a record open and read rate of 98%, your message reaches its target in almost every case—a performance that email is far from matching.

SMS is a fast, reliable, and discreet way to keep your customers informed at every stage of their order, from confirmation to delivery, including any potential issues (such as stock shortages), all at a lower processing cost and with impeccable quality.

Relational SMS provides genuine added value, with the advantage of not having a direct commercial goal. This solution is known to significantly increase customer satisfaction and considerably reduce calls to customer support.

With flawless deliverability, as well as proven speed and efficiency, SMS is a tool that your e-commerce business should definitely adopt to improve sales.

E-commerce platform administrators, what do you know about this system?

What is a module? The basics.

PrestaShop is an open-source CMS (Content Management System) that allows you to launch an online store. This platform offers basic features that can be extended using various modules available on the PrestaShop marketplace or created by independent developers.

A PrestaShop module allows you to integrate SMS capabilities into your e-commerce platform, enabling you to send text messages during the various stages of your customers' purchasing journey. A module PrestaShop also offers SMS notifications for administrators, making management easier.

For administrators, it provides not only immediate access to essential information, whether they are at their computer or on the go, but also helps grow sales by sending relevant, impactful messages. For customers, this system ensures a higher quality of service and a positive shopping experience. It is a win-win relationship that encourages repeat business.

Features of the "Send SMS" module by Octopush

Octopush has developed a "Send SMS" tool designed to provide e-commerce administrators with simple management of their text message campaigns at highly competitive rates.

An overview of the main features of Octopush's "Send SMS":

• Send SMS to over 200 countries
• Check SMS balance
• Communication with the platform administrator based on events: account activity, new orders, stock shortages, contact form submissions, and product return requests.
• Interaction with e-commerce users or customers based on events: order confirmation and status updates, account creation, delivery tracking via parcel number, discount coupons, forgotten passwords, etc.
• The entire system can be configured to meet individual needs
• Messages are personalized according to your specific requirements (first name, last name, parcel number, address, etc.)
• Message history
• Usage statistics and delivery status of your messages via telecom operators
• Customizable sender ID
• Daily activity report for your e-commerce site

The extra perks:

• Re-invoicing of SMS to your contacts for EXTRA MARGIN
• Mass SMS broadcasting based on your database segmentation

With sliding-scale pricing based on volume, Octopush's "Send SMS" tool provides your e-commerce site with a turnkey solution to strengthen your relationship marketing and increase your sales. In the age of smartphones and mobile shopping, don't deprive your e-commerce business of this communication channel!