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Turn every conversation into a growth driver
Human customer relations
- Instant conversion: activate the chat channel and capture visitors at the right moment.
- Personalized customer relations: natural exchanges, just like talking to a human representative.
- The perfect complement to your SMS/Email/RCS channels: a seamless omnichannel experience.
- AI and automation-driven: fast responses, intelligent segmentation, and conversation routing.
Chat designed to convert
- Live chat for websites / mobile apps
- AI chatbot + seamless handoff to a human agent
- Real-time visitor tracking, chat triggers (time, pages, behavior)
- Multichannel integration: chat → email → SMS based on scenarios
Complete and secure management
- Dashboard & analytics: chat conversion rates, response times, ROI
- Customization & predefined scripts
- Multilingual support
- Security & compliance: GDPR, ISO 27001
Create your account and integrate the LiveChat widget onto your site in just a few minutes
Engage your visitors in real time and convert faster with our omnichannel, conversational, AI-driven LiveChat solution.
Widget installation with no technical skills required
Customize the look and feel to match your brand identity
Trigger scenarios configurable in just a few clicks
Track conversations from a single dashboard
Why use the Octopush LiveChat solution?
Integration in minutes
Create your account and integrate the LiveChat widget into your site in just a few minutes.
Customizable triggers
Set up triggers and scenarios (e.g., visits longer than 30 seconds, abandoned carts).
AI bot or human agent
Let the AI bot start the conversation, or hand it over to an agent via LiveChat.
Continuous optimization
Analyze the results and adjust your scenarios to optimize conversion.
Pre-purchase product inquiry
Instantly answer the questions that hold back purchasing decisions.
Abandoned cart
Follow up with visitors who hesitate at checkout to turn their visit into a sale.
After-sales support
Answer post-purchase questions without keeping your customers waiting in a call queue.
Join our 23,000 customers
ISO 27001 certified
GDPR compliant
Made in France
80%
+40%
90%
Business scenarios tailored to your sector
Hospitals / Healthcare
- Appointment reminders
- Administrative communication
- Health data compliance
Social landlords
- Rent receipts
- Tenant communication
- Arrears workflow
- GDPR compliance for social housing
Local authorities
- Citizen communication
- Municipal alerts
- Public service notifications
- Chorus Pro compatibility
Hospitality
- Booking confirmations
- Check-in reminders
- Personalized offers
- Managing seasonal peaks
Healthcare
- Appointment reminders
- Confirmations
- Secure patient communications (sensitive data, ISO 27001).
Training / Education
- Sequences to educational institutions (via the National Education Directory)
- Registration reminders
- Student/parent communication
Real estate
- Visit confirmations
- Lead follow-ups
- Application notifications
- Agency communication
Finance
- Transaction confirmations
- Fraud alerts
- Secure transactional communications
- GDPR/ISO 27001 compliance
Travel & Tourism
- Booking confirmations
- 1-day reminders
- Flight/weather alerts
- Reducing no-shows
B2B SaaS
- Onboarding
- Nurturing
- Trial follow-ups
- Product communication
What our customers say about us
Very good first impression, easy to purchase an SMS pack, availability, usability... Top notch! Plus, an API makes it easy, even for an "amateur programmer," to integrate SMS sending into custom software. Exactly what I was looking for.
Simple and reliable.
Very satisfying support experience! One star less because the time to go live was extended due to your banking provider. Otherwise, it's great!
4.8
3.7
Verified Reviews
4.9
Capterra
4.9
G2
4.9
Trustpilot
Our latest articles
Guides, analysis, and best practices for SMS, RCS, and email to turn every campaign into a growth driver.
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Frequently asked questions
Find answers to the most frequently asked questions about our platform, its features, and how to use it here.
How do I install the LiveChat widget on my site?
Installation takes just a few minutes from your Octopush dashboard and requires no special technical skills. You can then customize the widget's appearance to match your brand identity.
Is LiveChat compatible with my other channels (SMS, Email, RCS)?
Yes, LiveChat integrates into your omnichannel strategy: a conversation can switch from chat to email or SMS depending on the defined scenario.
What is Octopush LiveChat?
LiveChat is an instant messaging widget you can integrate into your website or app, allowing you to welcome your visitors in real time, answer their questions, and guide them through to conversion.
Can a chatbot replace a human agent?
The AI chatbot handles simple, repetitive interactions, with an immediate handoff to a human agent as soon as the conversation requires it.