SMS is one of the best ways to communicate with your customers in real time, but did you know that it is also an extremely effective tool for your internal communications? Because most people always have their phones with them, text messages are more likely to be read and responded to than emails.

Here are 6 ways your company can use SMS internally with its employees and take advantage of the speed and efficiency of this communication channel.

Meeting reminder notifications

There is so much to manage within a company or organization on a daily basis that finding a smooth and truly efficient workflow is a real challenge. Sometimes meetings or video conferences are simply forgotten.

It is very easy to fix this problem by sending SMS alerts to your employees to remind them of the location and time of your meeting. Messages can be sent to selected individuals or to a group. You can even integrate your calendar into the SMS system so that reminder notifications are sent automatically!

With the help of internal SMS communications, managing your schedule will no longer be a headache.

SMS alerts for closures and emergencies

Have you ever arrived at work only to realize you missed an email informing you that the office was closed that day? Not checking your emails in time should never be a reason to miss important information. That is why SMS messages are an excellent way to inform your employees in real time about any workplace closures.

SMS is also the most effective way to keep your employees in the loop in case of an emergency during their workday. Whether you are sending them real-time updates and instructions during an emergency situation, or simply want to remind them that a certain day is a holiday or that a special event is approaching, SMS is a great way to keep everyone informed in your workplace.

SMS surveys

Employers and employees alike are deeply concerned with the quality of working conditions within the company, and any initiatives in this direction can lead to real improvements. Employee satisfaction and suggestion surveys can be very easily managed via SMS by sending a text containing a link to your survey (also known as Rich SMS).

Recruitment

When it comes to recruitment, many companies prefer to hire internally because they already know their employees. Why go through external recruitment, which is costly in terms of time and money, when you can easily promote vacancies to your existing employees?

SMS is a way for employees to easily access available positions. Instead of sending emails, they can simply send a text to receive updates on job openings within the company.

But external recruitment can also benefit from SMS. Are you promoting your company through billboards or job forums?

Why not suggest that candidates interested in your job opportunities text a specific keyword to an easy-to-remember short code so they can automatically receive a list of vacancies?

It is also an excellent way to collect leads and follow up with the most promising candidates.

Planning through voting

Can't decide if the company Christmas party should be on a Friday night or a Saturday? Ask your employees for their opinion!

It is easy to send SMS alerts to all your staff, asking recipients to respond by choosing from various options. These choices are then recorded and become accessible through an automatically generated report. You can even configure your SMS API to send the responses and the report directly to your inbox.

The versatility of SMS gives you a quick and simple way to conduct internal surveys.

Communicating with your off-site employees

Let’s say one of your sales teams is on the road, or one of your fleets of drivers is scattered across the country – what is the best way to reach them? SMS messages, without a doubt.

If you want to grab attention quickly without having to make repeated calls or wait for everyone to check their emails, SMS is the ideal solution for communicating with your off-site employees.

As you can see, the benefits of SMS can truly serve the efficiency and productivity of your company. Don't hesitate to use SMS to optimize your internal organization and improve communication with your staff!